Ordering

- Perguntas frequentes

R: Yes we are able to ship anywhere in US, Canada, and México. We also have capabilities to ship worldwide.
On your proforma invoice, you will find a delivery time composed of 2 parts.
The first one is the production time.
All our machines are produced on demand and manufacturing begins when the first 50% payment is received.
In the case of a 100% advance payment, as soon as the equipment is ready, we will ship it and then the transit time will begin.
We are not responsible for delays due to equipment release or in origin country neither in destiny ́s country.
In the case of payment in installments (50% to start the production and 50% to send when ready), if payment is not made by the arranged
time, the delay in sending will not be finamac's responsibility.
Note that after a wire bank transfer, it takes around 3 to 7 days to confirm payment.
Customer must inform us of chosen payment condition among the following options:
Option A - 100% in advance (50% to start the production and 50% to send the equipment when ready)
Option B – Paypal – Only avaible if purchased at usa branch location
Option C – Letter of Credit – Only for payments over usd 25.000,00
Payments by Letter of Credit will have an additional cost of 5% added to the total amount of the invoice.
International freight and insurance values are subject to change during the process.
Here we listed the most commum shipments types, adopted to best suit our costumers.
Before you ask for an official quotation, please read the following instructions about shipping terms and ports.

Sea Transport – Generally, less cost and longer delivery time (transit time)
Air Freight – Generally, higher cost and shorter delivery time (transit time)
Land Shippping – Generally, medium cost and medium delivery time (transit time)

A) EWX
Finamac’s responsibility – We provide the equipment ready at finamac’s factory in Brazil with export documents, with the exception of the fumigation certificate and chamber of commerce statment.

B) FOB

FOB - Free On Board - method of selling cargo excluding ocean freight and insurance, but including loading costs.

The delivery of goods on board the vessel at the named port of origin (loading), at seller's expense. Buyer is responsible for the main carriage/freight, cargo insurance and the risk after the goods is on board.

For example, if we agree FOB Santos, Finamac will be responsible for the delivery of goods on board at Santos, while our client will be responsible for the freight , cargo insurance and shipping risks.

C) CIF

CIF - Cost, Insurance and Freight - method of selling cargo where seller pays for loading costs, ocean freight and insurance. (Finamac pays the freight and insurance after receiving this from costumer)

The cargo insurance and delivery will be on the named destination port (discharge) at the seller's expense. Buyer is responsible for the import customs clearance and other costs and risks.

D) FCA - Free Carrier - Method of selling cargo excluding air freight and insurance, but including loading costs.

The delivery of goods to the airport at the named airport of origin (GUARULHOS), at seller's expense. Buyer is responsible for the main carriage/freight, cargo insurance and the risk after the goods is on board.

For example, if we agree FCA GUARULHOS, Finamac will be responsible for the delivery of goods on board at GUARULHOS AIRPORT, while our client will be responsible for the freight , cargo insurance and shipping risks..

E) CIP

CIP - Carriage and Insurance paid - Method of selling cargo where seller pays for loading costs, air freight and insurance. (Finamac pays the freight and insurance after receiving this from costumer)

The cargo insurance and delivery will be on the named destination airport (discharge) at the seller's expense. Buyer is responsible for the import customs clearance and other costs and risks.

F) CFR

CFR - Cost and freight by truck - Method of selling cargo where seller pays for loading costs, road freight and insurance. (Finamac pays the freight and insurance after receiving this from costumer)

The cargo insurance and delivery will be on the terminal or frontier named on the destination document (discharge) at the seller's expense. Buyer is responsible for the import customs clearance and other costs and risks.

**In USA,Canada and Mexico we can delivery to any location on the mainland including Alaska **
** For Example Hawaii will need to be shipped directly from Brazil**
1. Send an inquiry to Finamac on Contact > Consult our Products.
2. Send us the model type that you are interested in or capacity of ice pops/ice cream you want to produce per hour. It is very inmportant to fill in the complete data
3. We will send you an email, with some options for your business, so you can aprove and tell us which kind of freight you prefer
4. You can place your order to Finamac.
5. We will quote the freight and send you a complete invoice/proforma along with bank information;
6. You can send us the wire transfer swift, paypal (if you are inside USA) or a LC according to payment terms.
7. Factory will produce your machines and do the inspection.
8. You will be informed to make the final payment is any remaining
9. Finamac will start the procedure with shipment and client will be given tracking number along with any documentation needed.
10. Customer needs to wait the transit time, then receieve and pay the local taxes at the port of final destination.

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